Operational excellence

In a complex and dynamic business environment, operational excellence is important for the realization of business strategy and the achievement of business goals, timely reaction and adaptation to the market. Its key role is to help recognize, initiate and implement all the changes and improvements to the Group’s integrated management system. This also covers relations with our customers, selected suppliers, and all other stakeholders.

Integrated Management System

Ericsson Nikola Tesla Group applies an Integrated Management System that provides a unified governance framework for quality management, environmental management, occupational health and safety, information security, business continuity, and IT service management. This approach supports the achievement of strategic objectives, ensures responsible and transparent business operations, and promotes the continual improvement of processes, products, solutions, and services, creating value for customers, employees, business partners, shareholders, and the wider community.

Our Integrated Management System Policy defines the fundamental management principles, commitments, and objectives, while the Integrated Management System Manual describes how the system operates in practice, including responsibilities, processes, and the implementation of requirements.

The compliance and effectiveness of the Integrated Management System are regularly and independently assessed and verified through certification against internationally recognized ISO standards.

Certificates

Ericsson Nikola Tesla Group represents world-class quality in all areas in which we operate.

Certificates
Valid until COMPANY STANDARD CERTIFICATION BODY
2026 Ericsson Nikola Tesla Group ISO 9001:2015 SGS
2026 Ericsson Nikola Tesla Group ISO 14001:2015 SGS
2026 Ericsson Nikola Tesla Group ISO 45001:2018 SGS
2028 Ericsson Nikola Tesla d.d. ISO/IEC 27001:2022 SGS
2028 Ericsson Nikola Tesla d.d. ISO 22301:2019 SGS
2029 Ericsson Nikola Tesla d.d. ISO/IEC 20000-1:2018 SGS
2029 Ericsson Nikola Tesla Servisi d.o.o. ISO 9001:2015
ISO 45001:2018
SGS
2026 Ericsson Nikola Tesla Servisi d.o.o. ISO 14001:2015 TÜV AUSTRIA
2027 Ericsson Nikola Tesla Servisi d.o.o. ISO 27001:2013 TÜV AUSTRIA