Artificial intelligence is reshaping industries by providing new levels of automation, efficiency, innovation and interaction. In telecommunications and digital services, AI is essential for creating smarter networks, autonomous systems, optimized business processes and new ways of communication, interaction, data utilization as well as content consumption across various media and formats (text, audio, image, video). This strongly positions AI as a technology that unlocks significant untapped business potential across industries. At Ericsson Nikola Tesla, AI is not just a tool—it is one of the key pillars of our digital transformation journey, driving innovation both internally and externally.

Our AI Journey: Projects and Innovations

At Ericsson Nikola Tesla, we have a long-standing commitment to AI-driven innovation, starting within the telecommunications domain and expanding our contribution into the digital society realm continuously over the years. Our AI initiatives spread across different industries and sectors including telco, transport, healthcare, environment and sustainability / ESG, government and public services, among others. Our experts tackle complex domain problems by implementing advanced AI capabilities in predictive analytics, preventive diagnostics, anomaly detection, image segmentation, object detection, OCR, sentiment analysis and intelligent decision support systems, just to name a few.

Ericsson Nikola Tesla is extremely proud of its innovation culture and empowerment of its employees in building self-driven attitude. We believe this is especially important in the world of fast-changing technology and breakthroughs. Such leverage is one of prerequisites in delivering new and innovative AI-driven solutions and products.

AI capabilities introduced with generative AI have triggered a new wave of opportunities resulting with a number of collaborative projects across company, with a focus on exploring how AI (GenAI) can enhance internal operations and boost employee productivity by simplifying access to knowledge, automating business tasks and activities and improving decision-making processes.

The Future of AI at Ericsson Nikola Tesla: Leading with Vision

Looking forward, our ambition is to integrate AI capabilities across all business areas and boost our operational excellence as well as expand our AI-enriched portfolio and multiply our AI capacity. We see AI as one of the key drivers of efficiency and innovation, being at the forefront as a regional leader in the telecom and ICT sectors. Our ongoing AI program includes partnerships with leading AI providers and a commitment to foster a strong internal AI community. We continue to push boundaries and build a strong foundation in a new AI-driven world.